Users

Some EzyStream customers are able to manage different aspects of their website or app's user accounts. For more information about what is available to you, please get in contact with us.

What are users?

Users are everyone who creates an account in your app or website. Your platform may also support guest views or pages or media.

• If someone logs into your app you will have access to more stats about your user base,
• If someone plays media without logging in, their activity will be added to your total plays, but you may not know the demographics of that play.

What are administrators?

Administrators are users within your platform who can also login to your management dashboard at admin.ezystream.com
Currently administrators are assigned on request by your EzyStream customer representative.

We have multiple types of administrative users. You can learn about them here.

Normal Administrators

Normal Administrators can have a variety of permissions within your normal dashboard:

• Access to manage most features in your dashboard, except see financial information (your package cost, media royalties, EzyStream Giving) and are unable to add features to your EzyStream subscription,
• Access to EzyStream Giving
• Full access to your account (with or without access to Giving), including the ability to add things to your subscription, see commercial payments income, and create royalty reports of TVOD media sold (if applicable).

Volunteer Administrators

The Volunteer administrator is only able to upload media to your platform. When they login, the only option available to them is to click  Media. Once their media is uploaded, it disppears from their view, as they are unable to view your media library (or any other dashboard function). This is ideal for organisations, like churches, who have volunteers uploading media after an event. If any changes were required to their upload, these would be done by someone who has standard permissions (as above).

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