If you choose to publish a Custom App, Google and Apple require you to operate your own developer account which EzyStream will load your app into.

Every app that is published to the Apple App Store, or as a Private B2b app is individually reviewed and approved Apple, according to the Apple Review Guidelines.
Apple has very strict requirements about how your app should be published, and according to guideline 4.2.6, your app needs to be listed under your own developer account. This rule changed in January 2018, and all our customers are now required to operate their own developer account.
While Google does not review every app before it goes live, they do random checks to ensure their Developer Policy is being adhered to, and will instantly de-list your app if not. Their Policy also require your app to be listed under your own developer account.
Please note that a small fee is payable directly to Apple and Google to be a part of their developer community, and these fees are not included in package pricing from EzyStream.

Please follow these following instructions for each platform:

Google Developer Account

Create (or choose an existing) Google Account to own your Google Developer Account:
1. Go to http://accounts.google.com and create your account. Alternatively login to an existing Google Account you own. You may consider creating a generic email address for your organisation (e.g. support@yourcompany.com).
Sign up to the Google Play Developer Programme:
1. Go to https://play.google.com/apps/publish
2. Accept the Terms and Conditions
3. Pay your Registration Fee to Google
Invite members of our development team to your Google Account.
1. Login to the Play Console
  2. Click 'Settings' on the left hand menu
  3. Click Users
  4. Invite our team (apppublishing@ezystream.com) to be an administrator of your account. It's important that you assign administrator rights if at all possible.
If you're a non-profit wanting to Register for Google Pay, to use as a part of EzyStream Giving check out this article.

Apple Developer Account

Create (or choose an existing) Apple ID to own your Apple Developer Account:
1. Go to appleid.apple.com and create your account. You may consider creating a generic email address for your organisation (e.g. support@yourcompany.com).
Enrol into the Apple Developer Programme
1. Visit https://developer.apple.com/programs/enroll/. Read the requirements, check you have access to your DUNS number, and click 'Start your Enrolment'
2. A DUNS number is a free identifier that Apple uses to check the validity of your organisation. You can check if you have one already here, or request one here, or call Dun & Bradstreet/Illion (0800362222) for help. Many organisations do have this number already for other purposes. Try using your NCN or NZBN in you're based in NZ.
3. Apple will call you to verify that you are authorised to enter into a legal agreement with them. (You need to be an employee of your organisation and have the required authority to sign the Apple Developer Agreement).
4. Once Apple has approved your Enrolment, login at developer.apple.com, agree to the agreement, and pay your membership fee.
5. We highly recommend setting up Auto Renew billing for your account as this must stay active for your app to remain active.
Invite members of our development team (apppublishing@ezystream.com) to your App Store Connect Account to be an administrator of your account. It's important that you assign administrator rights, as well as tick 'Access to Certificates, Identifiers & Profiles.'
If you're a non-profit wanting to Register for Apple Pay, to use as a part of EzyStream Giving check out this article .

DUNS Number

Apple sometimes struggles to verify a DUNS number associated with non-profit organisations in New Zealand. If you encounter an error, we'll need to help you contact Apple Programme Enrolment Support.

Please get in contact with your EzyStream contact.
We'll create a 3-way call with Apple with you, and we'll explain that the legal entity status check is failing in their registration process, and as them to override it.
1. You'll need your DUNS number on hand
2. You'll need to upload a copy of proof of your Charitable Status throughout the approval process.

Related articles

Page:

Step One: Logo and Colours
Page:

Apple Custom Apps / Making Your App Private
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Connecting Your Google Calendar
Page:

Creating Your Developer Accounts
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Step Twelve: Contact Details

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