Your EzyStream platform recommends and sends emails and push notifications for you when certain activities happen. For example, a template email is sent when a user creates an account or they make a donation. A push notification can be generated by your dashboard when you upload a new PDF, or when you add media.

Giving Receipt Emails

Get specific instructions for customising EzyStream Giving receipt emails.

You can customise some of the messages sent to your users:

Customising Templates

To customise a template message:

Login to the EzyStream Dashboard
Click the Manage Menu and select 'Notification/Email Templates'
This screen will show you the default messages being sent:
1. :channel will automatically insert the name or your app or website,
2. :name will automatically insert the first name of your user.
To change the default message:
1. Click 'Edit' on the message you'd like to change
2. Scroll down past the template text fields, and enter the new text you would like to use:
  1. 'Title' is the heading of your notification, or the subject of your email,
  2. 'Header' is for emails only. This is the bold heading/title at the top of your email body.
  3. 'Message' is the bulk of your text/message.

If you don't use a feature in your app that requires users to login, but you do include Resonate or Good TV content, users will register/login to either Resonate or Good TV. The welcome message sent by these services can't be customised. You can check what service your users are logging into in your app by checking the message on the login screen within your app. If it says 'Login to 'Your Organisation'' then your template email is used. If it says 'Login to Resonate', or 'Login to Good TV', the relevant welcome email will be sent. If you would like to change this, you can add either the Engage or Inspire bundles to your account. If these are not available to you, please contact us.

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Customising Tempate Notifications and Emails
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Push Notifications

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