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Users are everyone who creates an account in your app or website. Your platform may also support guest views or of pages or media.
- If someone logs into your app you will have access to more stats about your user base,
- If someone plays media without logging in, their activity will be added to your total plays'App Opens' and 'Total Plays', but you may not know the demographics of that playthose consuming your media.
What are administrators?
Administrators are users within your platform who can also login to your management dashboard at admin.ezystream.comCurrently administrators are assigned on request by your EzyStream customer representative.
We have multiple types of administrative users. You can learn about them here.
Normal Administrators
Normal Administrators can have a variety of permissions within your normal dashboard:
- Access to manage most features in your dashboard, except see financial information (your package cost, media royalties, EzyStream Giving) and are unable to add features to your EzyStream subscription,
- Access to EzyStream Giving
- Full access to your account (with or without access to Giving), including the ability to add things to your subscription, see commercial payments income, and create royalty reports of TVOD media sold (if applicable).
Volunteer Administrators
The Volunteer administrator is only able to upload media to your platform. When they login, the only option available to them is to click Media. Once their media is uploaded, it disppears from their view, as they are unable to view your media library (or any other dashboard function). This is ideal for organisations, like churches, who have volunteers uploading media after an event. If any changes were required to their upload, these would be done by someone who has standard permissions (as above)You can add more administrators to your platform by following these instructions.
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