Instructions
...
You can modify the information in the emails sent to your users when they setup a donation.
Emails are generated in the following scenarios:
- A once-off donation is made,
- A recurring donation is setup,
- A recurring donation is charged to the user's card,
- A recurring donation is unable to be charged to the user's card (error).
To customise a template email.
- Login to the EzyStream Dashboard
- Click the Manage Menu and select 'Notification/Email Templates'
- Find the email you'd like to edit and click 'edit'.
- Scroll down past the template text fields, and enter the new text you would like to use:
- 'Title' is the heading of your notification, or the subject of your email,
- 'Header' is for emails only. This is the bold heading/title at the top of your email body.
- 'Message' is the bulk of your text/message.
Merge Fields
You can use the following merge fields to include data within your email. Note each merge field has a : in front of it.
| Field | Merged content |
|---|
| :channel | Merges the name of your app/website platform |
| :name | Places the first name of your user's account |
| :receiptID | The unique number of the transaction generated by EzyStream |
| :amount | The amount charged/set to charge |
| :appealName | The name of the appeal your user has given towards |
| :date | The date the donation was made, or charged |
| :statement | The text that will appear on your user's bank statement |
| :cardNo | The card number used by your user, with some numbers concealed. (e.g XXXX-XXXX-XXXX-1234) |
Related articles
| Filter by label |
|---|
| showLabels | false |
|---|
| max | 5 |
|---|
| spaces | com.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@6e02542c |
|---|
| showSpace | false |
|---|
| sort | modified |
|---|
| reverse | true |
|---|
| type | page |
|---|
| cql | label = "kb-how-to-article" and type = "page" and space = "CUSKNOW" |
|---|
| labels | kb-how-to-article |
|---|
|
...